Create exceptional customer experiences at every digital touchpoint

Digital Experience Management Services

We'll help you strategize, develop and deploy end-to-end digital experience management solutions that will delight your customers and generate value for your business. Through our expertise in multiple technology stacks, our rich domain experience and a deep understanding of industry trends, we enable innovation and transformation for customers worldwide – many of whom stay with us for multi-year engagements.
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Experience Design Services

Take advantage of our user-centred experience design expertise to underpin any digital development project, and ensure an intuitive, engaging user experience of your digital product or service.

Digital Experience Platforms

Use a customized digital experience platform (DXP) to manage content and deliver compelling, personalized customer experiences across digital touchpoints including websites, ecommerce sites, portals and mobile apps.

OTT Services

Launch over-the-top services quickly and cost effectively with an integrated OTT solution for streaming video and other content on the web, to mobile phones and tablets, and to other streaming devices such as smart TVs.

You can count on us for…

A deep well of digital expertise

We have extensive development, engineering, UX design, testing, quality assurance and other resources to deploy on your project and meet your go-to-market timescales.

Customized solutions to individual needs

We start every customer's digital experience management project from scratch, building a tailored solution to meet the specific requirements of their business and their users.

ROI optimization

Our strategic location in India helps you control development costs and optimize ROI by providing affordable access to highly skilled resources in an offshore working model.

Simplified globalization

We blend technology-enabled business solutions with RWS content and localization services to help you reach your regional and global markets with ease and confidence.

Consistent project framework

Every digital experience project is underpinned by our agile approach to efficient delivery and our four-step framework: digital strategy, digital experience design, digital development and process engineering, and digital analytics.

Ongoing operational support

Once your digital experience management solution has launched, our software engineering teams can provide tailored maintenance, optimization and support services to keep everything running smoothly.

Why choose RWS?

Systems integrator

We can act as the systems integrator on your project, partnering with multiple vendors and managing collaboration to reduce your overheads.

Flexible working models

As an alternative to offshore working, our teams can work onshore at your location, or stay remote but work in line with your time zone.

As much as you need

We can be your one-stop shop for experience design, development and implementation through to ongoing optimization and maintenance; or you can ask us to carry out specific aspects of your project.

Always up to date

Our alliance partnerships with key technology providers allow you to benefit from up-to-the-minute versions and features to help drive competitive advantage.

Seamless infrastructure

We ensure interworking of platforms, systems and services across your enterprise, data centres and clouds to create an infrastructure that operates as a seamless whole.

Agile, resilient solutions

We use the latest technologies and platforms to design agile, resilient solutions that scale in line with business growth, and keep pace with technology and industry evolution.

Case Studies

Case Study

Increasing customer engagement and conversion rates for a leading retail brand

We worked with the retailer to grow its ecommerce maturity by improving ecommerce manageability and business intelligence capability, and overhauling the customer buying experience.

Case Study

Growing subscriptions and ad revenues for a US publication

We migrated the publication to a digital experience platform (DXP) with customizations to enhance backend admin for editors, and front-end search and navigation for readers.

Case Study

Delivering data-driven customer experiences for an electronics company

We upgraded the company to the latest version of Sitecore Digital Experience Platform (DXP) and integrated an ecommerce channel into its website.

Ready to realize your digital ambitions?

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