Hedden Information Management provides expert services in designing, developing, and improving taxonomies used as controlled metadata in tagging, classifying, and retrieving content. This includes designing term sets as facets/filters, creating hierarchical structures, and developing appropriate synonyms to support content tagging and search. We focus in designing taxonomies that are optimized for a particular use case of users and content. 

Hedden Information Management has been providing customized services in information architecture, content tagging/indexing, and taxonomy design since 2004.  In addition to being an RWS service partner, Hedden Information Management is a partner of Semantic Web Company, vendor of PoolParty taxonomy/ontology management software, which is integrated into RWS Tridion Docs as Tridion’s Taxonomy Space. 

Thus, we provide consulting on how best to utilize the Taxonomy Space for taxonomy design and to manage semantic concept auto-tagging (smart tagging) and semantic search of content in Tridion. We also consult on designing taxonomies in Tridion Sites' Content Manager.