Leading global bank streamlines the localization of learning for 200,000+ employees
With a dedicated RWS translation manager embedded in its global learning team, the bank is localizing eLearning more reliably, quickly and economically across 12 languages.
Industry:
Financial Services
Company region:
Worldwide
With a mix of different formats and specific design and engineering requirements, eLearning is complex to localize. For this leading bank, the process also required coordination between its global learning team, many different eLearning vendors, and two localization partners.
To make the complex much smoother, faster and more economical, the bank chose RWS as its sole eLearning localization partner, with a dedicated RWS manager embedded in the bank’s learning team. This simplifies localization planning, project management, problem-solving and quality control for all stakeholders, and allows the bank to use the end-to-end eLearning expertise of RWS whenever needed.
“Every project has its challenges, and RWS always has good, practical ideas about how to address them and how to work more efficiently. … Whenever we’ve been in a bind, RWS has always stepped up.”
Challenges
- Painful administrative burden to manage eLearning localization
- Unreliable localization quality from one vendor
Solution
Results
- Greater efficiency and cost control with an embedded project manager
- Reliable translation quality across 12 languages
- Added value from flexible end-to-end capabilities
- Trusted problem-solving and advice