We’re a key partner to clients as they navigate the complex process of transforming paper COAs into their electronic counterparts. Our experience and expertise in this area have led us to develop a series of best practices for eCOAs, including:
- Upfront communication between sponsor, eCOA vendor, and translation provider
- Documented processes with all major eCOA providers
- Extensive automation for eCOA migration and proofreading steps
- Close coordination throughout project among all three parties via regular teleconferences
- Bank of validated eCOAs for future use by the client
- Documentation that eCOAs match validated translations
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