Why do digitalized clinical trials require language solutions?

Suzie Towne 16 Dec 2024
Why do digitalized clinical trials require language services

Today, over 70% of clinical trials use digital tools, from electronic health records to mobile health apps, showcasing a shift toward more accessible and streamlined research methodologies. The leap towards technology extends beyond mere logistical enhancement, representing a strategic approach to engage a broader and more diverse participant base. Such an expansion requires language solutions, especially crucial in decentralized clinical trials (DCTs) that leverage digital technologies to facilitate remote participation. These solutions ensure that all participants can fully engage with and benefit from digital clinical platforms. Adopting these solutions not only breaks down language barriers but also makes trials more inclusive and comprehensible globally, ultimately improving the quality and reach of clinical research.

At RWS, we specialize in language solutions that focus on clear, accurate, and culturally appropriate communication across all stages of the clinical trial process. Our expertise in this area can significantly contribute to the success of your clinical trials.

The role of decentralized clinical trials

The rise of decentralized clinical trials (DCTs) resulted due to the need for flexibility during the COVID-19 pandemic. The transition to DCTs represents a shift towards more participant-centric research methodologies, where the convenience and safety of participants are prioritized. This model is particularly beneficial for reaching underserved populations or those in remote areas, thereby enhancing the diversity and representativeness of clinical research. However, the international scope of DCTs introduces significant communication challenges due to language barriers and cultural differences.

Effective communication in DCTs requires more than direct translation; it requires culturally relevant and understandable messaging. Tech-first language solutions are vital in ensuring that all digital content, from consent forms to treatment instructions, is accurately translated and localized. This ensures clarity and consistency in communication, critical for participant comprehension and adherence to trial protocols.

What are the benefits of digitalization in clinical trials?

The digitalization of clinical trials offers numerous advantages, significantly enhancing the efficiency, security, and inclusivity of research processes such as:
 
  • Enhanced Data Collection and Management: Digital tools such as electronic Case Report Forms (eCRF) and electronic Clinical Outcome Assessments (eCOA) facilitate the remote monitoring of participants, improving the efficiency and accuracy of data collection. These technologies reduce the reliance on manual data entry, minimizing the risk of errors and improving the quality of data collected. This shift is crucial for trials that require precise measurement of participant responses and outcomes, ensuring that researchers can rely on the integrity and accuracy of the data for study conclusions and regulatory submissions.
  • Improved Participant Accessibility and Engagement: The use of digital tools in clinical trials dramatically improves accessibility. Participants can easily access study materials and actively engage with the trial process from their homes or local settings. This positively impacts the retention rates and overall satisfaction of the trials, as participants are less burdened by travel and can manage their participation alongside daily life. Digital tools create a more inclusive trial environment by allowing underrepresented groups and individuals in remote areas to participate. 
  • Cost-Effectiveness: Digitalization reduces the logistical costs of clinical trials by reducing the need for paper-based communications and in-person visits. Sponsors and research organizations benefit from decreased overheads and operational expenses, which can be redirected towards enhancing other aspects of the trial, such as participant recruitment strategies and advanced data analysis tools.
  • Robust Data Security: Implementing digital tools requires rigorous data security measures to protect sensitive information and ensure compliance with global regulatory standards such as HIPAA and GDPR. The advanced security protocols integrated into digital platforms safeguard participant data against breaches, maintaining the trial's integrity and its participants' trust.

Why do digitalized clinical trials necessitate language solutions?

Language solutions incorporate several key elements to bridge the gap for effective communication in a globalized environment. Modern language solutions leverage machine translation and automation tools to streamline the localization process. This ensures faster turnaround times, crucial for maintaining participant momentum in decentralized clinical trials (DCTs). Advanced terminology management tools guarantee consistency across all digital platforms and translated content, eliminating confusion for participants navigating various interfaces.
 
Language solutions go beyond simple translation by employing linguists with expertise in the specific scientific and cultural context of the trial. This meticulous process, known as linguistic validation, ensures translated content is not only accurate but also culturally appropriate and resonates with the target audience. Imagine a patient portal or mobile app seamlessly switching languages based on user preference. This is the power of multilingual user interfaces facilitated by language solutions. They create a user-friendly experience for participants regardless of their native language, fostering better engagement and adherence to the trial protocol.
 
Furthermore, language solutions can provide real-time communication support through tools like video interpreting or chatbots with language translation capabilities. This removes communication barriers during virtual consultations or troubleshooting technical issues with the trial's digital tools. Real-time support ensures a smooth and inclusive participant experience, even in remote settings.
 
By embracing these advancements, language solutions move beyond static translations and become a dynamic force in digital clinical trials. They empower participants to actively engage in their healthcare journey, enhance data quality through clear communication, and pave the way for truly global and inclusive research.

Empowering future technologies with language solutions

The importance of intuitive and localized interfaces increases as AI becomes more prevalent in clinical trials. RWS’s expertise in software localization can greatly enhance the user experience for participants interacting with advanced digital platforms. Whether it's adjusting the user interface of a health tracking app or localizing content for interactive digital forms, RWS ensures that these technologies are accessible and user-friendly across different languages and cultures.
 
Additionally, the expansion of remote monitoring and wearable technologies in clinical trials underscores the importance of real-time language services. RWS can provide instant translation and interpretation support, facilitating seamless communication between participants and researchers. This is particularly important in managing real-time data collection and addressing participant queries promptly, which are crucial for maintaining the integrity and pace of the trial.
 
Furthermore, compliance with regulatory standards is also a top priority for us. Our linguistic validation process adheres to the guidelines provided by the U.S. Food and Drug Administration PRO guidance document and the International Society for Pharmacoeconomics and Outcomes Research Good Practice recommendations. With our expertise in navigating the regulatory landscape of different countries, we assist sponsors in meeting the necessary linguistic and cultural requirements for trial documentation, further enhancing patient inclusivity.
 
As digital clinical trials set the course for the future of medical research, RWS stands ready to support this transition with robust tech-first language solutions. By ensuring clear, accurate, and culturally sensitive communication, RWS not only aids in the successful execution of digital trials but also helps in expanding their reach to a global audience. This commitment to excellence in language services is pivotal as we continue to embrace more innovative and participant-friendly approaches in clinical research.
Reach out to explore how expert translation can help you effectively communicate with patients, ensuring the success of your clinical trials and contributing to advancements in global health.
Suzie Towne
Author

Suzie Towne

Communications Specialist
Suzie Towne, SCMP® | CIM ACM, is a strategic marketing communications lead for RWS’s life sciences industry marketing. She has 15 years of international business communications experience spanning global marketing and content management, internal and change communications, crisis and issues management, and executive communications in the language services and localization industry. She is a sustainability subject matter expert and member of the RWS ESG steering committee. A native English speaker, Suzie also speaks French, Spanish and some German and is based in France. View Suzie’s LinkedIn profile.
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