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We help keep
the world moving

We’re behind the hidden heroes out there who quietly keep everything running smoothly. 

Machines can very quickly grind to a halt when people don’t understand what they’re looking at or how to fix them. 

We help companies create, manage and publish their technical documentation, in any language, so they can keep the world moving without anyone noticing. 

Take global further.

Manufacturing solutions

Whatever your content challenges, we can help you overcome them. 

Our comprehensive content and language solutions can help you meet the needs of the entire value chain by adopting mature agile software practices – lowering costs and increasing efficiency. 

We can also help you create multilingual content-on-demand across touchpoints – from exploration to configuration, and through to connected experiences for employees and customers alike, and after-sale services.

Contact us
SDL Industrial Manufacturing Solutions

Areas of expertise

Global language and content management for Industry 4.0
Automotive Solutions - Global digital experiences

Global digital experiences

Translate your digital experience along the entire customer journey so you can be understood by anyone, anywhere. From marketing campaigns or detailed feature information, through to practical self-service help on any channel, device or context.
Automotive Solutions - Digital owner manuals

Digital owner manuals

Adopt a high-tech approach to digital manuals to stay up to date with over-the-air (OTA) software updates across human-machine interfaces (HMI), customer portals, mobile devices, and vehicle-specific print-on-demand.
Automotive Solutions - Aftersales, and aftermarket

Aftersales

Drive automotive margins by delivering service information, personalized to the vehicle configuration (VIN), fault code (diagnosis), or maintenance task, directly to web and digital applications used by the dealership and service technicians.
Automotive Solutions - Multilingual field service

Multilingual field service

Always have multilingual access to warranty claims, service helpdesk tickets, chat records or FAQs, and avoid delayed responses between field service, dealers, central aftersales, and helpdesks to improve brand reputation.
Automotive Solutions - Global communication

Global communication

Synchronize multilingual content across marketing, product management, engineering, and aftersales to keep up with shorter product lifecycles, gain cost savings, deliver quality translations, and remain competitive.
Automotive Solutions - Software localization and testing

Software localization and testing

Launch your software-based services simultaneously in any language and support diagnostic, in-vehicle software, and backend systems updates that are secure and broadly automated.
trados
Discover how Content-as-a-Service can help you transform your after-sales business model.
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Our solutions

Web content management

Dynamically personalize your content based on profiles, browsing behaviour, and device to ensure brand and message consistency through content reuse.

Structured content management

Create, manage, and deliver multilingual product, owner, repair, and maintenance information at scale across human-machine interfaces (HMIs), print-on-demand, mobile apps, and online channels with a powerful structured content management solution.

Machine translation

Integrate machine translation tools directly into the applications your organization uses most, for secure translation that scales so you can speed up responses between field service, dealers, central after sales, and helpdesks.

Translation management

Automate translation processes and eliminate inefficient manual tasks. Enable control, collaboration, and efficiency to significantly improve the quality and consistency of your translations.

Product testing

Empower your teams to effectively collaborate, communicate, and manage software localization from end-to-end within one centralized environment.

Web content management

Dynamically personalize your content based on profiles, browsing behaviour, and device to ensure brand and message consistency through content reuse.

Structured content management

Create, manage, and deliver multilingual product, owner, repair, and maintenance information at scale across human-machine interfaces (HMIs), print-on-demand, mobile apps, and online channels with a powerful structured content management solution.

Machine translation

Integrate machine translation tools directly into the applications your organization uses most, for secure translation that scales so you can speed up responses between field service, dealers, central after sales, and helpdesks.

Translation management

Automate translation processes and eliminate inefficient manual tasks. Enable control, collaboration, and efficiency to significantly improve the quality and consistency of your translations.

Product testing

Empower your teams to effectively collaborate, communicate, and manage software localization from end-to-end within one centralized environment.

Case studies

Discover how we’re helping automotive companies with their multilingual content challenges
KONE

50+ websites localized

and content aligned across them
Atlas Copco

20% reduction in translation costs

through a single source of truth and content reuse
Intralox

99% reduction in DTP costs

enabling content to be produced at scale, far more efficiently

Why RWS?

Take full control of the manufacturing content lifecycle to make sure everyone has the technical documentation they need, wherever they need it, when they need it.
Trusted manufacturing companies
Trusted by 51 of the top 68 manufacturing companies
Puzzle
Integrated technology stack
People
1,750+ in-house linguists
Secure multilingual content management
Secure multilingual content management
Scales
Scalable, vendor-agnostic language management technology
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