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Military transport aircraft updates MIL-SPEC system

Military transport aircraft provider ensures knowledge sharing across departments.
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A provider of a military-transport, multi-service aircraft utilized to transport large equipment, supplies and troops required an update to its existing MIL-SPEC program. The provider needed a content management and delivery system that could satisfy its requirements to manage multiple specifications in one platform.

Based on multiple benchmark tests against several enterprise-level software solutions, the provider chose LiveContent and Contenta.

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Military transport aircraft reduced MTTR through improved timely access to critical information with Contenta solutions

Challenges

  • Support both MIL-SPEC SGML and S1000D Issue 4.0 XML
  • Deliver interactive electronic technical publications (IETPs) in multiple formats
  • Provide additional S1000D and IETP support

Results

  • Single system to support MIL-SPEC SGML and S1000D Issue 4.0 XML
  • Configurations and expertise shared across multiple departments
  • Ability to publish IETPs in multiple formats from one system and improve the user experience
  • Reduced mean time to repair (MTTR) through improved timely access to critical information
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