EVA Air cuts web publishing time in half with Tridion Sites upgrade
One of Taiwan’s biggest airlines enhances security, performance and customer experience with a seamless CMS upgrade.
Industry:
Travel
Company region:
Worldwide
EVA Air, one of the two largest airlines in Taiwan, required a critical upgrade to their web content management system to bolster security and enhance the user experience. With over 10 million passengers in a normal year, the airline depends on a stable and high-performance website.
By collaborating with RWS professional services, EVA Air completed a seamless upgrade to the latest version of Tridion Sites, providing an improved customer experience and giving internal users access to new features and functionalities.
“The new version of Tridion Sites not only reduced the security risk we were mainly concerned about, but also helped improve the content publishing time and enhanced the website performance.”
Challenges
- Upgrade web CMS for greater security
- Maintain uninterrupted user experience during implementation
- Improve content publishing speed
- Ensure stability and high performance
Solution
- Tridion Sites upgrade
Results
- Publishing speed doubled
- Increased security
- Seamless transition with no disruption to customer website
- Improved user experience internally and externally
- Upgrade completed on time and in budget