Tridion Docs: your enterprise knowledge, centralized and optimized
Tridion's Enterprise Knowledge Hub collects your critical information onto one trusted platform, allowing employees to easily create, collaborate and access up-to-date content.
With a user-friendly interface, powerful search and robust governance, Tridion streamlines operations, boosts productivity and positions your business for success.
Enterprise-wide structured authoring and collaboration you can trust
Use cases
With Tridion, you can create a digital workplace that provides employees and partners with easy access to accurate, up-to-date information that enhances communication, collaboration and productivity.
Break down silos, improve findability and support remote work with a single platform for all essential resources. Gain insights into content gaps and process bottlenecks, enabling data-driven decisions that support business continuity and resilience in today's ever-changing landscape.
Transform customer support with Tridion's intelligent content. Granular, semantically-enriched content integrates seamlessly with chatbots and virtual assistants, allowing multilingual self-service. Built-in neural machine translation ensures instant, accurate conversation localization.
Streamline operations, reduce costs and allow customers, wherever they are in the world, to self-serve in their own language.
Key capabilities
Centralized enterprise knowledge
Unify your corporate knowledge with Tridion's centralized knowledge hub. Eliminate the challenges of managing multiple systems and empower your teams to create, curate and locate enterprise-wide information at scale, all within an agile, user-friendly platform.
Collaborative content creation and review
Promote teamwork and knowledge sharing by helping Subject Matter Experts (SMEs) say goodbye to manual PDF markup and endless email chains. With Tridion, your entire organization can collaborate and access knowledge in a unified platform, increasing productivity and competitive advantage.
AI-driven content generation and optimization
Experience the future of content management with Tridion’s suite of GenAI capabilities. Our AI authoring assistant streamlines content creation, while our trustable chat feature answers queries accurately using your enterprise knowledge. Guided navigation provides smart recommendations for related content, and semantic AI auto-tags content and enables intuitive search through natural language.
Information governance
Safeguard your business-critical information with robust security and detailed audit trails. With Tridion, you have the tools you need to maintain data integrity, ensure accountability and meet compliance requirements.
Detailed versioning and audit logs allow you to track when information was last updated, who made the changes and what has been changed, giving you visibility and control over your content. Tridion’s out-of-the-box reports measure content reuse, cost savings and team productivity, or you have the option to create custom reports.
Integrated translation management
Key results
