Enterprise CCMS

Tridion Docs - the #1 intelligent content platform for technical knowledge

Easily govern and deliver multilingual product and support information, procedures and guidelines with our enterprise DITA CCMS.
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        Intelligent content management

        Swap document chaos for
 content confidence 

        Your world moves fast. Staff and customers need real-time access to technical information that’s current, compliant and tailored to their context. 

        When your content is trapped in static documents that lack proper governance, information gets out of date and users are confused. 

        Managing this chaos is a costly drain on time and resources. But with Tridion Docs, you can manage the complexity with confidence.

        This enterprise DITA Component Content Management System (CCMS) turns your mission-critical information into intelligent content - reducing your risk, boosting your productivity and delivering better content experiences.

        trados

        The best CCMS on the market just got even better. Discover our latest release.

        Gen-AI assisted authoring, trustable chat, Hexahops and much more...

        Key benefits of a DITA-based CCMS

        Go to market faster - Reduce duplication, speed up internal and regulatory approvals and streamline workflows

        Work smarter, not harder 

        End copy and paste by reusing intelligent content components

        Put everyone on the same page 

        Collaborate at the source without endless copies and emails

        Upgrade your governance 

        Guarantee your content is always accurate, compliant and traceable

        Create once, publish everywhere (COPE) 

        Publish dynamically to multiple channels from a single source

        Transform content experiences 

        Slash costs and delight employees and customers with contextual, self-service content

        Go to market faster

        Reduce duplication, speed up internal and regulatory approvals and streamline workflows

        Evaluate your return on investment

        Tridion Docs provides measurable cost reduction and revenue benefits, which can make a big difference to your company’s bottom line.

        The Tridion Docs advantage

        Outperforms competitors

        Tridion Docs’ performance was scrutinized in 11 categories across business and technology criteria. It outperforms the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.

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        Complete content lifecycle management

        Tridion Docs is an end-to-end structured content solution with a single source of truth that joins up the way your content is created, translated, managed, delivered and consumed.

        Trustworthy translation

        Tridion Docs’ close integration with RWS language technologies streamlines translation and localization processes and assures high-quality content in any language.

        Powered by AI

        Generative AI and semantic AI work in tandem through enriched metadata and knowledge graphs, helping people get to their goals faster and assisting authors to draft content more efficiently.
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        Built to handle complexity

        Tridion Docs is unmatched in managing high volumes of concurrent, interdependent content variations across multiple products, geographies, languages and channels.

        Secure. Stable. Scalable.

        Enterprise-grade quality and security certifications, an interoperable architecture, and cloud, hybrid and on-premises options mean you can rely on Tridion Docs every step of the way.
        Tridion Docs modules

        Take your content further

        Tridion Docs is a composable platfom, made up of a series of modules to meet your exact needs.

        Content Experiences

        Tridion Docs Genius

        Reach goals faster with intelligent content discovery, using trustable chat, smart recommendations, advanced intent-based search, guided experiences and traditional portal-style information delivery.
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        Dynamic Experience Delivery (DXD)

        Dynamically deliver information to any digital touchpoint through our headless publishing capabilities, securely delivering content fluidly over any channel.
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        Content Collaboration

        Draft Space

        Write your content in a familiar, online, Word-style interface, supported by Generative AI, while hiding the complexity of the underlying XML. Part of Collective Spaces.
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        Review Space

        Involve your subject matter experts in a collaborative, easy-to-manage document review process within a secure online environment. Part of Collective Spaces.
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        Content Governance

        Taxonomy Space

        Easily manage your taxonomies and knowledge models using open standards such as SKOS and EuroVoc.
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        Organize Space

        Effectively manage your company's documentation and translation processes, configuring users, workflows and permissions through a user-friendly web interface.
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        Start your journey

        Talk to us to get started

        Whether you're new to Tridion or an existing customer keen to understand what else we can help you with, our experienced team are here to understand your challenges, answer your questions, and help you achieve your content management goals.