Melanie is the Senior Director of RWS’s TrainAI data services practice, responsible for delivering complex, cutting-edge AI training data solutions to global clients operating across a broad range of industries. She has 20 years’ experience working in the AI, SaaS, technology, and localization sectors in a variety of program, product, and project leadership roles.
Prior to joining RWS, Melanie worked for Amazon Web Services (AWS) where she was responsible for managing business operations to enhance the AWS customer experience. Before that, she led multi-million-dollar AI data services and localization programs for both Lionbridge and Telus International, supported product launches for Articulate and Web.com, and provided consultancy services to small businesses on launching their own AI innovation-led practices. Melanie holds a Bachelor of Science in Education (BSED) degree from West Chester University of Pennsylvania.
