
Social
To compete effectively in our markets, it is critical that RWS is well-positioned to attract, hire, grow and retain the best people. Our activities are highly reliant on the skills, dedication and passion of all of our colleagues and freelancers around the world, who we rely on to meet our clients’ demands for excellent quality, timely delivery and effective service and product solutions. We aim to be a destination employer in every one of our key operating territories and markets, and we remain committed to this ambition.

Community
We provide an active programme of charitable support and promote foreign language learning actively through school and university partnership programmes including RWS Campus and the RWS-Brode Scholarship Programme. Our philanthropic initiatives fall under The RWS Foundation.
RWS committed to another £200,000 of funding in FY24 that The RWS Foundation can call upon at any time. The RWS Foundation donations in the year amounted to £206k. RWS encourages its colleagues to volunteer in the community and five working days can be taken annually to get involved in charitable initiatives.

Clients
RWS strives to satisfy its clients’ needs by providing services that meet and/or exceed their expectations. Our clients rely on our expertise, integrity and creativity to help them overcome their translation challenges and keep their businesses moving forward in a global environment. Our colleagues are aware of the role they play in achieving this which is reflected in improving and optimising existing processes and controls, striving for:
- On-time delivery
- Right first time
- Client satisfaction


Supply chain
RWS is committed to ethical and responsible sourcing and engagement with suppliers who share common principles of fair and honest trading, demonstrate a commitment to maintaining satisfactory working conditions, and comply fully with all applicable legal requirements of those regions in which our operations take place.