Our clients demand a consistently high level of service. To achieve this, both our translation and search services are delivered in compliance with ISO 9001:2008 and BS EN 15038 certified procedures.
As the first company providing these services to gain ISO 9001 certification, we have pioneered the development of quality control procedures for all internal and external activities in our industries.
We adopt a Total Quality Management approach for every single job entrusted to us, which includes rigorous independent checking procedures that are integrated into the company’s production processes. This holistic approach focuses on continuous improvement, with procedures constantly being reviewed to take account of the rapid developments taking place in both the translation and information industries.
So, whether you are a representative from a multinational requiring a 100-page patent to be filed in multiple languages, or a small firm tendering abroad for the first time, you can be sure that RWS will provide you with the best possible service, with our quality control procedures being among the most stringent in the industry.