Our clients demand a consistently high level of service. To achieve this, we have pioneered the development of quality control procedures in our industries. All of our services are delivered in compliance with ISO 9001:2008.
We are also proud to be certified to ISO 17100, the certification specific to translation service providers. The ISO 13485:2003 certification for medical device companies held by our Life Sciences Division provides a supplemental layer to our Quality Management System. As a service provider to many of the world’s leading medical device companies, we want to be held to the same demanding standards as our clients.
We adopt a Total Quality Management approach for every single job entrusted to us, which includes rigorous independent checking procedures that are integrated into the company’s production processes. This holistic approach focuses on continuous improvement, with procedures constantly being reviewed to take account of the rapid developments taking place in both the translation and information industries.
So, whether you are a representative from a multinational requiring a 100-page patent to be filed in multiple languages, or a small firm tendering abroad for the first time, you can be sure that RWS will provide you with the best possible service, with our quality control procedures being among the most stringent in the industry.